Pacific Digital Creative

Privacy Policy

Last updated: 29 September 2026

This policy explains how Pacific Digital Creative handles personal information provided through this website. We operate from Adelaide, South Australia, and work with businesses across Australia.

Information we collect

When you contact us, we may collect your name, business name, email address, phone number, service interests and the message you provide. Basic technical and campaign information may also be attached to an enquiry so we can understand where it came from.

How we use it

We use enquiry details to respond, understand your requirements, prepare a quote and communicate about requested services. We do not sell your personal information.

Forms and service providers

Our server sends your enquiry to our business inbox through Resend. Vercel hosts the website and Upstash provides spam protection and duplicate detection. These providers may process information outside Australia. Redis keeps request identifiers, message fingerprints and delivery status, not your enquiry text or contact details; temporary rate-limit records use a keyed fingerprint of your IP address. If that connection is unavailable, the form will tell you and provide direct phone, WhatsApp and email options. The website does not claim to store an enquiry when it could not be delivered.

Analytics and cookies

We may use privacy-conscious website analytics and advertising measurement after the relevant accounts are configured. These services may use cookies or similar technologies. This policy will be updated when those services are activated.

Access, correction and contact

You may ask what personal information we hold about you or request a correction. Contact us at hello@pacificdigitalcreative.com.au.